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Legal

Complaints Policy

Something go wrong — with a contractor we connected you to, or with the site itself? Reach us at info@ductlessminisplitframingham.com or (508) 625-5015 and tell us what happened, along with your name and roughly when it happened.

We’ll get back to you within 2 business days. One limit worth being upfront about: since we refer you to an independent contractor rather than performing the work ourselves, we can't resolve a dispute over workmanship or contract terms directly — that's between you and the contractor. What we can do is help get the right people talking to each other.